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Thursday, April 26, 2012

"Unscheduled Maintenance" Hits The Grid

For much of today, residents of Second Life suddenly found the Grid inaccessible. The website was also down for part of the day. Those able to check the Grid Status page found this message:


[Posted 7:20am PDT 26 April 2012] We are currently undergoing unscheduled maintenance. This may cause some Residents to be logged out or prevent some from being able to login. Our homepage (www.secondlife.com) is also unavailable during this maintenance, so live chat service is unavailable. Please keep an eye on this blog for updates.


There were various comments in places such as Facebook, "Nothing like enforced Castleville." "SL goes down at the most inconvenient times." And also the SL Universe forums, "It feels just like 2008 again.""With every hour it gets worse. OMG it's been an hour. Oh noooo three hours, what will I do? I haven't been able to get in since yesterday!" And there were comments on Twitter, among them Rodvik Humble, whom humored, "Someone just ran by my office on fire. Possibly a bad sign." "I knew I shouldn't have put my coffee on the big red button." In the end, he apologized for the downtime.

Maintenance was declared completed at 10:45 AM SL time, but was soon started up again, the Lindens admitting there was still problems with logins, rezzing, purchasing, etc. The last update was 1:20 PM, when they still advised against rezzing no copy objects and inworld transactions.

*Update* I've been unable to get online, and the latest update is as follows:

[Updated 3:23pm PDT 26 April 2012] Services are still undergoing maintenance - logins, billing, and other issues may occur. Some regions may be down intermittently. Please continue to refrain from rezzing no-copy objects, or transacting L$ or land. At this time, we do not have an estimated time of repair. Please continue to monitor this blog for updates.

No telling how long tonight this will last.


Image Credit (top): Daniel Voyager

*Update #2* This was the final update: [COMPLETED 7:15 pm PDT 26 April 2012] All maintenance has been completed. We really appreciate your patience and understanding with this matter. There are still a few regions that we’re helping with an assisted restart. They should be returning to service in a short amount of time.

Daniel Voyager found some statistics on for the Grid status that day: article here.

Bixyl Shuftan

1 comment:

  1. I will give credit to M for making the grid stable, at least. I really don't see what all the fuss is about; networks fail now and then. We used to have weekly shutdowns in the bad old days. Things have been functioning so long I'd forgotten what a grid crash can be like.

    I hope it's not the sign of LL's cutting corners on infrastructure.

    ReplyDelete