Missing Items, Missing Lindens

By: Alura Denver (Alura Messing)

For over a week now Second Life has been having an issue with Marketplace.  Today they posted a similar update to previous alerts, saying "we are still actively investigating".  They are however, only reporting that there "is an issue causing no-copy items to become unlisted".  What is not being shared however, is that the transaction will still be processed taking your lindens and not giving you any merchandise.  Additionally, Marketplace will have no record of the transaction ever happening.  You will only be able to find the transaction in your account transactions on the main Second Life Web page.  Residents have also reported that these transactions come out multiple times, taking money each time.

Should you find yourself the unlucky person that this happens to before it is resolved, you can submit a support ticket at https://lindenlab.freshdesk.com/support/tickets/new  be sure to include as much information as possible.  Remember it can take Linden Labs up to a week to process tickets.  If you want to know more about the status of this issue you can check the grid status and issues at https://status.secondlifegrid.net/ for any updates that have been posted. 

Notes:

Residents:
Jacob Cassady
Bill Smit

https://status.secondlifegrid.net/

Unscheduled Marketplace Maintenance Subscribe
Update - We are still actively investigating Marketplace issues. We appreciate your patience while we have this resolved
Nov 29, 14:07 PST
Update - We are continuing to actively investigate the issues surrounding Marketplace items becoming unlisted. We thank you for your patience as we continue to investigate. More information will be provided as the situation develops.
Nov 27, 13:00 PST
Investigating - We are currently investigating an issue with Marketplace that may be causing a variety of items to become unlisted.
Nov 22, 09:53 PST
Unscheduled Marketplace Maintenance Subscribe
Investigating - We are currently investigating an issue with Marketplace that may be causing no-copy items to become unlisted
Nov 22, 09:53 PST

Alura Denver