Friday, June 20, 2025
News in Brief
Wednesday, January 22, 2025
EOTB: Lab Announces Upcoming Changes "To The Financial And Billing Systems of Second Life"
Wednesday, August 7, 2024
Tilia Changes Terms of Service
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Effective Date:
- Old version: November 20, 2023
- New version: July 29, 2024
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Section 9.2 Termination for Cause:
- Old version: Included a paragraph about providing notice and reasons for refusal of transactions, and procedures for correcting errors.
- New version: This paragraph has been removed entirely.
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Section 9.3 Termination for Convenience:
- Old version: Included a paragraph about lifting suspensions and completing transactions once reasons for refusal no longer exist.
- New version: This paragraph has been removed entirely.
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Section 9.5 Termination - General:
- Old version: The paragraph about re-completing identity verification procedures was in the middle of the section.
- New version: This paragraph is now at the end of the section.
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Section 12.4 Limited Liability:
- Old version: Mentioned "service Publishers" in the list of parties not liable for certain types of losses.
- New version: The term has been corrected to "service providers".
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Section 13.1 Notifications of Dispute:
- Old version: The mailing address for dispute notices was "Tilia Inc., 548 Market St. PMB 59201, San Francisco, California 94104-5401 US".
- New version: The company name has changed from "Tilia Inc." to "Tilia LLC" in the mailing address.
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Throughout the document:
- Old version: Referred to the company as "Tilia Inc." in several places.
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New version: All instances of "Tilia Inc." have been changed to "Tilia LLC".
Edit: To sum it up (my interpretation):
1) Before they had to give you notice and reason for refusing a transaction and tell you how to fix it. Now they no longer need to.
2) Prior to the change, they had to lift your account suspension and attempt to complete the transaction once reasons for refusal had been remediated by you, but as they no longer need to notify you, they no longer have to attempt completing the transaction again either.
3) Moved a paragraph around, corrected typos as well as changing to Tilia LLC from Tilia Inc.
Monday, May 6, 2024
Lab Gab: Oberwolf Explains The Sale of Tilia
Friday, April 26, 2024
Linden Lab to Sell Tilia
To accelerate its growth in the United States and its presence in the fast-expanding online gaming market, Thunes, a global cross-border payments company, is proud to announce that it signed a definitive agreement to acquire Tilia LLC, an all-in-one payments platform. Tilia is licensed in 48 U.S. states and territories and offers payment solutions (acceptance and pay-outs) for online games, virtual worlds, creator economies, and in-app purchases.
Upon closing of the transaction, which is subject to regulatory approvals, Thunes’ bespoke global network to accept and pay in real-time through four billion bank accounts, three billion digital wallets and 550 Alternative Payment Methods (APMs) will become available to merchants across the United States, including current Tilia customers. Using Tilia’s technology, Thunes will be able to offer Visa, MasterCard, American Express, JCB and UnionPay acceptance to Thunes’ customers.
As part of the transaction, Thunes and Linden Research, Inc. (“Linden Lab”), the current majority owner of Tilia, have agreed to an exclusive five-year partnership in which, post closing, Thunes will provide payment processing and pay-outs to Linden Lab, leveraging Thunes’ global network – allowing gamers to pay, and to receive money real-time, in a more cost-efficient way and with increased transparency.
Thursday, October 27, 2022
EOTB : Second Life TOS To Update
- We clarified certain functions associated with the LindeX as well as the terms applicable to orders placed on the LindeX.
- We added a section describing the terms applicable to your use of Stored Value Accounts, including your relationship with Tilia LLC.
Saturday, October 22, 2022
More on Linden Lab's Deal With JP Morgan And Tilia (News and Commentary)
JP Morgan's motivations? As a bank, obviously their motivation is to make money, in this case over the long term. But considering Second Life's golden age was over a decade ago, why would they be interested in this kind of deal now? In the statement from Tilia, the representative from JP Morgan stated, “We believe that contextualized commerce - such as virtual economies within games and virtual worlds - is an area perfectly positioned for innovative payments solutions to play a critical role in the coming years." He would call Tilia, "a market leading provider of software gaming payments tools, to develop solutions for these new and exciting marketplaces.”
He would go on to say, “This is a good thing when creators can make money. There are people around the world who make their living by building things in Second Life. ... Here’s why I think it’s so important,” Oberwager said. “These universes are social economies. If you don’t allow people to make money, if you don’t allow this economy to happen, if you don’t support creators, you’re going to have to rely on an advertising model to make your world work. That is a disaster. That would be the worst thing that could hit our society — an advertising-based metaverse.” He felt such a virtual universe would operate on companies tracking people so they could better target ads, "That's not a world we want to live in."
There is some irony in the Tilia deal. It was a year ago that Facebook announced it was going to make a major effort into virtual worlds, saying it would become the "Metaverse," even changing it's name to Meta. It's owner Mark Zuckerberg was acting like Second Life never existed. Since then, things have not gone well for Facebook/Meta. The company has lost a LOT of money and investor confidence shaky, "some analysts say that they aren’t even sure what Facebook’s core business is anymore — or if it even has one." Horizon has also performed far short of expectations. Despite Facebook's huge base of users, a Wall Street Journal article reported the number of people using Horizon has been much smaller than Second Life, with a smaller ratio of women to men, with reports of some of the men behaving badly despite the lack of legs on avatars (while in SL about 80% of the entrepreneurs are women according to Oberwager), and most areas never being visited by anyone other than their creators.
With Horizons and Facebook/Meta faltering while Second Life is flourishing and indirectly attracting attention of the largest bank in America through Tilia, Linden Lab has proven not only can it outdo Zuckerberg with virtual worlds, but also on attracting big money investors. While "The Zuck" can pretend our virtual world doesn't exist, in private he sure can't deny we do.
Wednesday, October 19, 2022
Lab Announces Deal With JP Morgan, "Strategic Investment" On Tilia
We’re excited to share with the Second Life community some news about Tilia LLC, the all-in-one payments platform that powers the metaverse. Tilia was originally built and continues to support the Second Life economy.
Tilia today announced that it has secured a new strategic investment
from J.P. Morgan Payments. In addition to the investment, Tilia is also
working with J.P. Morgan Payments to further enhance Tilia’s current
capabilities throughout its processing platform including providing
increased payment and payout methods, expanding pay-out currencies and
support services.
Read the full announcement at Tilia.io
Friday, January 8, 2021
Linden Lab's Buyout Now Official, Second Life Listed As Part Of Waterfield Network
Almost unnoticed at the end of Linden Lab's announcement that the move of Second Life's data to Cloud servers was now complete was an announcement of another kind. When the Lab announced the agreement with a group of investors to be acquired in July, it was mentioned the deal required the approval of the US Government. At the end of Tuesday's announcement, it was stated the approval was finally granted after a review. The big reason for the approval was Linden Lab's money service Tilia.
On the Waterfield Holdings webpage, Second Life was listed as part of the Waterfield Network, alongside other companies such as Goldman Sachs.
And what does this mean for Second Life and it's residents? For now, not much. It was earlier stated that the investors plans were to pretty much let Linden Lab continue to run Second Life as they see fit. In this latest announcement, they hinted the investors would be sending over some money.
While the owners may be new, things are “business as usual” in Second Life. Last year saw strong growth for our virtual world and, as a result of this acquisition we expect even more resources in 2021 to further improve and grow Second Life in the future.
Hamlet Au in New World Notes would have a few things to say on the topic. Among them, that over time Waterfield would likely send the Lab some directives over time to keep it's profit margin. This likely includes higher fees and more incentives to go Premium.
Hat Tip: Hamlet Au
Bixyl Shuftan
Sunday, May 31, 2020
News In Brief
There's a lot going on in Second Life. But between the Relay, the SLB, and our upcoming anniversary, so little time to write about it. Here's a brief mention of a few things going on.
In an article in Vice magazine, Linden Lab's CEO Ebbe Altberg stated Second Life's monthly usership was close to 900,000 thousand. Ryan Schultz would point out this was a 50% increase from the days before the Coronavirus Pandemic.
There's a new Firestorm viewer out, Update 6.3.9.58205, "this one comes with a LOT of changes, bug fixes and improvements."
A few days ago, Linden Lab would announce all further US dollar transactions, not just those for cashing out Lindens to real world currency, would be handled via it's Tilia service, "to stay compliant with regulations across a number of U.S. states." Also a few days ago, the Lab announced it would be adding the Value Added Tax to transactions involving residents of Norway and Australia.
Earlier this month, Daniel Voyager reported that the Second Life app, powered by Android, was still in an "internal alpha" stage of development, "This is a communications only app, for now." There's no date as to when a public beta will be out, Ebbe Linden recommending for now the web-based Speedlight.
Yours truly was also given a tour of the CDS Catacombs, located at Colonia Nova (78,108,22). Mermaid Celene (CeleneHighwater Resident) of the Radegast Viewer group met up with me to discuss "Silver Economy," which blind SL users can take part in. After a tip from a friend about "a free downloadable board game ... based around making fun of the toilet paper shortages," I had a talk with the maker, Wanders Nowhere.
We'll have more on some of these when time permits.
Bixyl Shuftan
Monday, July 22, 2019
Eye On The Blog: "Information About Privacy and Security in Tilia"
Last Friday, Soft Linden, Linden Lab's Information Security Manager, posted in the Tools and Technology blog, "Information About Privacy and Security in Tilia."
A large number of you attended the Tilia Town Hall last week. Aside from the many questions you had about how Tilia affects Second Life L$ and monetary activity, privacy was a common concern. Grumpity asked if I would answer a few of the questions about Tilia privacy and security which surfaced in the town hall and in our forums.
There were four sample questions and four lengthy answers.
It sounds like a lot has changed at once. Aren’t large changes risky?
What does Tilia mean for Second Life privacy and security in the future?
Friday, July 12, 2019
Town Hall About Tilia Today
At 1PM today, Linden Lab will be holding a Town Hall event to answer questions on the new Tilia Service. For those who can't get into the area, click on video above, or the link on SL4Live's Youtube channel.
https://maps.secondlife.com/secondlife/Town%20Hall%20Island1/251/5/26/
While the Lab has tried to calm the confusion about the new service for Second Life residents, such as with the Town Hall meeting and a Q and A thread in the forums, this hasn't been the end of it. Activity in the "Tilia Takes Over" thread picked up following allegations Linden Lab was deleting some posts. While there were posters wondering if the Lab was simply deleting redundant questions, others felt this smelled like censorship. It would appear that whatever happens at today's event, it will not be the end of resident concerns.Hat Tip to Oldesoul Eldemar for the Youtube link
Wednesday, July 10, 2019
Town Hall Event About Tilia This Friday
On Monday July 1, Linden Lab announced to the residents something called Tilia would be part of "Important Changes to your Second Life Account." The result was no shortage of confusion, residents asking how would this would affect them.
Want to learn more about Tilia, the wholly-owned subsidiary of Linden Lab?
As stated in the announcement, the meeting will be at Town Hall Island On Friday July 12 at 1PM.
https://maps.secondlife.com/secondlife/Town%20Hall%20Island1/251/5/26/
Wednesday, July 3, 2019
More on Tilia
With Linden Lab's announcement on Monday that Second Life residents would have to be signed up for accounts on their new Tilia service, there has been no shortage of discussion among the virtual world's residents. The "Tilia Takes Over" thread on the forums has reached 21 pages as of the writing of this article. Seeing the confusion, the Lab responded with a "Official Tilia Q and A Forum Thread." Among the answers to some questions heard:
There are no additional fees for having to use Tilia, aside from the Inactivity Fee.
The Inactivity Fee applies only to those whom have a US dollar balance in their account that remains inactive for 12 months or longer.
The changes for personal information requirements apply only to those who cash out Linden dollars for real world currency.
For those whom use Linden dollars only for Second Life, there is no change.
Tilia is not needed to buy Linden dollars with real world money.
Tilia will not replace Paypal, though the Lab is working on enabling it to work directly with banks in the future.
Of the reason why the Lab needs the additional personal information, they cited, "The ID verification requirement is necessary for compliance with U.S. money transmitter laws and regulations, such as the USA PATRIOT Act and the Prepaid Access Rule."
As residents continued to ask questions, the number on the FAQ has been growing. It probably will continue to do so for at least another day or two.
Tuesday, July 2, 2019
Tilia Needed For Second Life Accounts Starting August 1
While the Lindens gave some news of their upcoming plans during the "Meet the Lindens" events last week (many of which the Newser was hoping to describe in more detail in the next few days), there was one that wasn't mentioned: Tilia. On the Second Life blog yesterday, the Lab announced it would be part of "Important Changes to your Second Life Account."
What is Tilia? Linden Lab bought the company in late 2015. The name had been registered in 2002, but the business, whatever it's purpose, had shut down. When Inara Pey asked Linden Lab what it was for, the response by their Director of Global Communications was " a subsidiary of Linden Lab, focused on payments and the compliance work associated with operating virtual economies, and it will provide services for both Second Life and Project Sansar." It's also the genus name of about thirty species of trees that are sometimes called "linden trees," which may be why Linden Lab was interested in the name.
The response by the residents has been more than a little confusion, on both various Discord servers and the Second Life forums. The "Tilia Takes Over" thread has already reached 18 pages as of the writing of this article. There were a number of questions such as would people be hit with bills for not buying or selling Lindens? Was this Age Verification all over again? And there were no shortage of comments such as "Linden Labs, I am very disappointed in you. ... Some have accused you of a bait and switch over the Linden Homes and they were wrong. But inducing people to re-up for another year and then springing a change in the terms of service a week later is a true bait and switch."
While some expressed worry, others such as Becky Nosferatu stated there wasn't much for most residents to worry about. Some however would be paying more.
This took me nearly 20 minutes to figure this out. For those who are in the know, there is a new law and a new ISSUE now, involving the way Linden Lab works with real-world money.
When you buy or sell Lindens, you have a middle ground where the Lindens goes to. So think of that as your virtual wallet. This money just sits there until you cash out (send to Paypal) or your buy in (convert it to Lindens).
Now, what the above means is if you have 0.00 in that "wallet" let's call it, it will do nothing to you. You won't get any fees, you won't be charged, etc.
For people who DO cash out or in, if you have money IN that wallet, and you LEAVE IT THERE FOR A YEAR, they will count that as being inactive and start hitting you with fees. It will take from your "wallet" until you either cash it out or use it, or until your balance reaches 0.00.
Everyone, unless you are under 18, are required to pony up your valuable info IF you want to use the cash out/buy in feature to get Linden dollars. This is EXPECTED of you. As of August 1. this new system will take effect. They're already making a new account for everyone on SL.
What it also means though, if you are over 18 and want to cash out, you must offer up personal info, including your social. A ton of people are not cool with that concept, but trust me, they wouldn't ask for it if they didn't have to.
Why are they doing this? There is a new law in place that affects US and international citizens. This new law means that if you are working with crypto (virtual) currency, you CAN NOT hoard this currency for "better prices" before you cash out, because that is LAUNDERING and that is a big no-no. It's like if you get word fhe stock market is going to crash, you pullout all your funds from said stock and sell it. That, my friends, can net you prison time.
If you don't ever cash out or buy in? You don't have to worry about this at all. You are completely immune and nothing will come of it for you.
If you're like me, however, you are subject to fees when you cash out; Linden Lab's fees, and whatever Tilia's going to charge as well. Nothing we can really do about it.
Becky cited an article in Coindesk.com, referring to a statement from the Financial Crimes Enforcement Network.
There's plenty of information and more than a little legalese to go through. But it seems Tilia being put into action isn't just for the Lab to put up more hoops for residents to jump through and another fee to pay (and maybe higher tier prices from landlords having to pass down feed imposed on them to break even). It appears Linden Lab is doing this due to wanting to avoid legal trouble from the US Government.
As Second Life has adapted technically to change to fit with the times over the past sixteen years, it seems it has to adapt to changes, or at least greater enforcement of, laws dealing with the Internet and commerce as well.
Source: Modem World, Wikipedia, Coindesk.com
Bixyl Shuftan











