Read Gemma's story in Places.
Most new residents to Second Life need a helping hand. And one place they've gone to for help and guidance is "The Shelter." It was on August 20, 2004, Travis Lambert and Lars Bismark established the place. While it didn't start out as a newcomer helping place, with people bringing in newbies to the location, it eventually focused on helping them. For most of it's history, it has been in it's current location in the Isabel sim.
Open for almost seven years, "The Shelter" is one of the oldest and most noted newcomer help places in Second Life. Xymbers Slade recently stopped by, and asked one of the staff a few questions.