Wednesday, May 15, 2019

More on The Scheduled Maintenance Outage

On late Monday night just after 9:30PM SL time, Second Life experienced an outage that offlined practically all the residents. While some trouble was expected due to the scheduled maintenance that night, what happened was a surprise. Not just logins onto the Grid, but Marketplace,, JIRA, mysecondlife. and more were disabled.

In the forums, Grumpity Linden would respond the the comments of residents in the "Network Maintenance" and the "Second Life is Down" threads, "It's probably cold comfort to reiterate to everyone here that this is not our idea of a good time either." "We're not actually that crazy about taking down the grid, but we had to bang on some things, and are terribly sorry! "

Reactions from the residents varied. One person messaged me, asking me if I thought Linden Lab hand finally shut down Second Life for good. Others grumbled. Some began cracking jokes about not knowing what to do with their time now that they couldn't log in (not unlike the Facebook outage a couple months ago), that there'd be a small baby boom in nine months, and that finally Sansar had more people inworld than Second Life had. And of course there were jokes about the Lindens "banging on things," someone tripping over a power cord, and the cleaning lady causing a short after plugging in her vacuum in the wrong place, Grumpity commenting, "I feel like the cleaning crew is getting a bad rep here!"

Finally at 1:43AM Tuesday morning, the Lindens announced on the Grid Status Report, "We are bringing services back online. Logins have been turned back on. Your experience may still be bumpy as normal concurrency resumes. Thank you for your patience!" Grumpity would say, "Thank you all for your patience.  We can't wait to call it a night! "

But on Tuesday night as this was a second night of scheduled maintenance, there were some worries this would happen again. Grumpity assured that this was highly unlikely, "While you may experience minor disruption, it will be nothing like last night.   Just in case though, we've sacrificed a goat.  It gives us just a little extra confidence." Fortunately, there was no major disruption that night, and residents appear to have more or less gotten about normally.

Third image credit, JB Raccoon

Bixyl Shuftan


  1. It made me laugh seeing all the comments in that thread for the Monday outage. Living in Europe we get this quite a lot, maybe not to such a huge extent but it can still be quite a disruption, but the Americans rarely see much disruption since Linden Labs usually try to do this at the quiet times, ie, when america etc is in bed and us Europeans are just getting up and logging in with our morning coffee. Big thank you to Linden Lab for giving us Europeans a break from outages due to any much needed maintenance.

    Keep up the good work LL, for a better second life there will always be maintenance needed, especially with the move to the cloud coming soon.

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  3. Lol, that made me giggle, but glad to see all is well again! Any noticeable improvements?

    Lokirat (whoopsie typo in post name lol)